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VanarXTECH

Enterprise

AI customer service for banks and institutions.

Socify Copilot understands each request, routes it to the right person and keeps the customer updated until it is solved. Deploy it in our cloud or on your own servers.
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Copilot in action

A KYC request, from message to resolution.

No more transfers between desks, and no more customers repeating the same problem.
  1. 1

    Request understood

    A customer writes: "I updated my KYC last week but my account is still frozen." Copilot recognises a KYC issue and pulls up the account.

  2. 2

    Ticket created

    A ticket is opened with the details already filled in, so the customer never has to repeat themselves.

  3. 3

    Routed to the right staff

    The ticket goes straight to the KYC team, not from desk to desk.

  4. 4

    Resolved with action buttons

    The staff member sees the case and approves, rejects or asks for a document with one click.

  5. 5

    Customer updated automatically

    The customer hears back on the same channel the moment the case moves, without calling again.

In-Premise Deployment

Your servers. Your data.

For institutions that must keep customer data inside their own walls, we install Socify App on your servers and support it there. Talk to us about your requirements.

  • Data stays on your infrastructure.
  • Integration with your existing systems and staff structure.
  • Role-based access for every team.
  • Set up and supported by our engineers.

Who it is for

Institutions with many customers and many desks.

Banks and financial institutions
Insurance companies
Hospitals and clinics
Telecom, utilities and large service teams

Request a meeting

Tell us about your organisation and what you need. We will set up a call with our team.